Last updated: 15 September 2026
You may withdraw from your purchase without giving a reason within 14 calendar days after the day you receive your order. For one order delivered in parts, the period starts after the last item arrives. Any legally required extension applies. After notifying us, you have a further 14 days to send the goods back.
Notify us
Email info@pipandwells.com, use the optional model below, or send another clear statement to Pip & Wells, Hagelkruis 19, 5761 GP Bakel, The Netherlands. The model below is optional. No reason or prior approval is required.
Model withdrawal form
To: Pip & Wells, Hagelkruis 19, 5761 GP Bakel, The Netherlands; info@pipandwells.com.
I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods: [goods].
Ordered on/received on: [date].
Name of consumer(s): [name].
Address of consumer(s): [address].
Order number, if available: [number].
Date: [date].
Signature of consumer(s), only if submitted on paper: [signature].
Returning goods and refunds
See our Return & Refund Policy for return costs, the return address, careful handling and refund deadlines. Your rights regarding faulty, damaged or incorrect goods continue independently of the withdrawal period.