Effective date: 16 June 2026
Pip & Wells respects your privacy and handles personal data with care. This policy explains what we collect, why we collect it and how you can contact us about your data.
Who we are
Pip & Wells
Hagelkruis 19
5761 GP Bakel
The Netherlands
Email: info@pipwells.com
Personal data we collect
- Contact and order details, such as name, address, email address, phone number and order information.
- Payment-related information, processed by our payment providers.
- Website and device information, such as cookies, IP address, browser type and pages viewed.
- Messages you send us through email, forms or customer support.
How we use your data
- To process, ship and support your order.
- To answer questions and provide customer service.
- To prevent fraud and keep the store secure.
- To improve our website, products and customer experience.
- To send marketing only where allowed by law or with your consent.
Sharing data
We share data only where needed with trusted service providers, such as Shopify, payment providers, delivery partners, email services, analytics tools and advertising platforms. These parties process data so we can operate the store and provide our services.
Cookies and advertising
We use cookies and similar technologies to run the website, measure performance and improve marketing. You can manage cookies through your browser settings or through any cookie preferences offered on our website.
Retention
We keep personal data only as long as needed for the purposes above, including legal, tax and administrative requirements.
Your rights
If you are in the European Economic Area, you may have the right to access, correct, delete, restrict or object to certain processing of your personal data. You may also request a copy of your data.
Contact
For privacy questions or requests, email info@pipwells.com.